flitwick church Case Study

Express Telephony delivers 4G internet for modern church livestreaming Sunday services.

The customer

King’s Church Flitwick, is more than just a building, it’s a team of dedicated worshippers that are building a
spirit-filled community and serving local residents with a mixture of children and adult-focused services,
as well as running Sunday services.

The challenge

Due to the church’s location, the Grade-II listed building was unable to get FTTC (Fibre to the Cabinet) installed at the premises, and had instead opted to run the building’s connectivity via a 4G router that took the data connection from a SIM card and distributed it was a Wi-Fi signal through the building.

However, coverage was very spotty across the entire site, thanks to thick walls and considerable interference from parishioners’ phones during services. The church even had an unwritten rule to keep doors open to ensure the strongest signal possible!

As a modern church, they had also adopted a card payment device that parishioners could use to make donations during events, as well as livestreaming Sunday services. However, the connectivity had a knock-on effect, timing out on donations and negatively impacting the streaming video quality, with leaders having to stay in specific areas to ensure a halfway-decent connection.

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The solution

Express Telephony visited the church and conducted a site-wide audit and survey, measuring signal strength in all rooms, proving that signal strength was lacking in key areas throughout the building.

Given the church’s limited budget, the team came up with a cost-effective solution, consisting of multiple Wi-Fi routers in key rooms, all wired-back to a business-grade 4G router and external antenna, that would ensure a more reliable connection and higher bandwidth.

This would also enable the Church team to split the connection for internal uses – livestreaming, donations and admin – and a separate Wi-Fi network for the parishioners to use when they visited the church, with content filtering to ensure child-friendly content.

After designing the distributed Wi-Fi system, Express Telephony delivered the proposal to the local Diocese for approval, ensuring any potential religious, structural, safeguarding, environmental and community concerns were mitigated.

The results

King’s Church can now enjoy a more reliable connection throughout the premises, meaning a more productive team and happier parishioners, no matter where in the church they’re located!

A new business-grade Draytek router and antenna deliver the fastest possible speeds, enabling high-quality video livestreaming and reliable card payments, for the church to send its message, and donations from, as far and wide as possible.

Plus, Express Telehony’s segmented network with content filters ensures visitors, especially kids’ groups, can freely access the internet without the team having to worry about them accessing unsafe content, or a high volume of parishioners affecting the signal strength during livestreams

What our customers say:

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