Business VoIP phone service requires an internet connection. Because of that, it has quite a few advantages over a traditional landline connection, including affordable installation & maintenance costs, and a wide range of advanced features. To begin with, VoIP telephone systems offer unprecedented handsfree telephony comfort, allowing you to stay connected with customers and team members 24/7 anyplace in the world. Moreover, it enables you to transcribe your voicemail into a convenient format, saving you time significantly. Creating personalised recordings for your customers and redirecting calls to different offices has never been easier!
Although the cost of setting up VoIP telephone systems differs considerably from the one you usually get with a traditional landline, it does not influence the quality of connections. You can answer and make calls from different devices using one virtual number. This way, your clients get to enjoy first-class business VoIP phone service even though you own a small or a medium-sized company. You can also integrate calls into your CRM software to analyse the performance of your call centre further.